Terms & Conditions

Baby Sleep Consultant Training Program – Agreement

Baby Sleep Consultant agrees to provide you with the Baby Sleep Consultant Training Program in accordance with the terms and conditions set out in this agreement. You agree to complete the Baby Sleep Consultant Training Program in accordance with the terms and conditions set out in this agreement.

Baby Sleep Consultant Training Program – Terms and Conditions

Your enrolment in the Baby Sleep Consultant Training Program constitutes your agreement with these terms and conditions. If you do not agree to these terms and conditions, you can withdraw from the Baby Sleep Consultant Training Program at any time. The following terms and conditions govern the use of the Baby Sleep Consultant Training Program course content, online training site and all other Baby Sleep Consultant owned content.

Baby Sleep Consultant Websites

The Baby Sleep Consultant Web sites include but are not limited to:

All the information on the Baby Sleep Consultant websites, facebook sites and online training site is published in good faith and for general information and educational purpose only. The information is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or a qualified health care provider with any questions you (or your client’s) may have regarding a medical condition or treatment and before undertaking a new health care regimen. Never disregard professional medical advice or delay in seeking it because of something you have read on this site.

Other Sites

From our Web sites, you can visit other Web sites by clicking on links from our Website to theirs. While we strive to provide only links to useful and ethical Websites, we have no control over the content and nature of these sites, and the links to other Websites do not imply recommendations or endorsements for the Websites or the content found on them.

Please be also aware that when you leave our site, other sites may have different privacy policies and terms that are beyond our control.

Baby Sleep Consultant Intellectual Property

Baby Sleep Consultant gives you permission to view course content on a personal computer or mobile device for non-commercial use; however, your use of the Website does not grant you any intellectual property rights thereof. You may link to our content or repost our content only with attribution and link to the Baby Sleep Consultant Websites. The contents of our course and Web sites, including the Baby Sleep Consultant brand features and service marks, are protected by copyright under international conventions and other worldwide intellectual property laws. Course content, images, themes, layout, and lecture guide cannot be used to replicate the course in any way. Apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of our course, Web sites and all flyers, brochures, sleep assessments and emails are prohibited without the prior written consent of Baby Sleep Consultant.

Baby Sleep Consultant Limited agrees to disclose to you certain confidential information for the purpose of training you to operate as a certified sleep consultant.

You can’t use the Baby Sleep Consultant brand, name, logo, designs, images, and marks for commercial gain. This includes but is not limited to the website, Facebook site, twitter account, email address, documents and materials that infringe on the Intellectual Property rights of Baby Sleep Consultant. As such, you will be required to develop your own unique (as can be reasonably expected) brand, name, logo, designs, images and marks in order to operate independently of Baby Sleep Consultant. As such, your business name should not just be a derivative of Baby Sleep Consultant, i.e. Dream Baby Sleep Consultant.

All material developed by Baby Sleep Consultant is copyrighted content. As such, you shall not publish (in any public medium including but not limited to print, internet or social media) this material without the written consent of Baby Sleep Consultant.

Following your Baby Sleep Consultant training, you will operate independently and as such you will be required to refrain from associating in any way that you work for Baby Sleep Consultant NZ or Australia. However, you will be provided with the Baby Sleep Consultant certification ‘badge’ which you can display to publicise your certification. You are also encouraged to remain as part of the Baby Sleep Consultant network through the Facebook group etc.

You can’t ‘directly’ copy any Baby Sleep Consultant content for commercial gain. As such, when you develop your own sleep consultancy business, you will need to develop your own ‘original content’. Developing your own ‘original content’ based on our content is fine, you just can’t ‘directly’ copy our content. Examples would be you couldn’t copy our ‘brand’, you couldn’t use a ‘brochure’ or templated materials of ours, replace our brand name with yours and call it your own etc. Baby Sleep Consultant will ensure you are trained to be a ‘sleep rockstar’ and then you will need to develop your own distinct business.

Once you have successfully completed your training course, you will be able to display the ‘Certified Sleep Consultant’ logo on your website. However, please understand that you will need to limit of this logo to ensure you don’t confuse potential clients into thinking we are a franchise or related business, i.e. you couldn’t use the logo as your Facebook profile picture.

Breaches of Baby Sleep Consultant Intellectual Property Terms and Conditions

Any breaches of the Baby Sleep Consultant Intellectual Property terms and conditions will result in the rescinding of your Baby Sleep Consultant Training Certification and potential legal action.

User-Generated Content

By submitting, posting, or displaying any content on the Baby Sleep Consultant Websites, you automatically grant Baby Sleep Consultant a worldwide, non-exclusive, royalty-free, irrevocable license to use, copy, sublicense, modify, adapt, transmit, distribute, publicly perform or display such materials on our Web sites and in all other forms of media. All rights in this paragraph are granted without compensation of any sort to you.
You represent to Baby Sleep Consultant that you own all materials you provide and/or have the unencumbered legal rights to grant the above-referenced license with respect to all materials you provide. You further represent and warrant that such materials do not infringe any third-party copyrights or other third party intellectual property rights.

Baby Sleep Consultant may remove any content or suspend any user from its Web sites in its sole discretion, including but not limited to a user’s interference with others’ use of the site, or obscene or inappropriate comments.

Disclaimer and Limitation of Liability

Use of the sites is at your own risk. The materials, information, products and services offered on or through the sites and any third-party sites are provided “as is” and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Baby Sleep Consultant disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Baby Sleep Consultant does not warrant that the sites or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of the sites or the servers that make services available are free of viruses or other harmful components. You assume the entire cost of all necessary maintenance, repair or correction. Baby Sleep Consultant does not warrant or make any representations regarding the use or the results of the use of the sites or materials on the sites or on third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. Baby Sleep Consultant assumes no liability for the content of the sites or our assessments, does not represent or warrant that use of the content will not infringe rights of third parties and has no responsibility or liability of actions of third parties or for content provided by others. In no event shall Baby Sleep Consultant, its affiliates employees, mentors, agents or content providers be liable for any indirect, consequential, special, incidental or punitive damages, even if advised of the possibility of such damages, or for any amount of direct damages.

Indemnification

You agree to indemnify, defend, and hold harmless Baby Sleep Consultant and its partners, affiliates, suppliers, licensors, employees, mentors, representatives, contractors, agents, and content providers from any and all claims, including but not limited to attorney’s fees, arising from or related to 1) content or information you provide; 2) Baby Sleep Consultant’ use of information you provide; and 3) your breach of this Agreement.

Termination

Baby Sleep Consultant may terminate or restrict your use of the Web Sites or any part of the site at any time for any reason without notice. In the event of termination, you are no longer authorized to access the part of the Websites affected by such termination or restriction.

Miscellaneous

This Agreement constitutes the entire agreement between Baby Sleep Consultant and you with respect to the subject matter contained herein and supersedes all previous and contemporaneous agreements, proposals and communications, written or oral. This Agreement shall be governed by and construed in accordance with the laws of New Zealand (and international law) without giving effect to any of its conflicts of law provisions. If any provision of this Agreement shall be held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforce-ability of any remaining provisions. Any failure of Baby Sleep Consultant to enforce or exercise any provision of this Agreement shall not constitute a waiver of that right or provision. In the event of termination of this Agreement for any reason, the provisions entitled User Generated Content, Disclaimers and Limitation Of Liability, Indemnification, and other provisions for which survival is equitable or appropriate, shall survive.

Privacy Policy

This privacy notice discloses the privacy practices for Baby Sleep Consultant. This privacy notice applies solely to information collected by this Web site. It will notify you of the following:

What personally identifiable information is collected from you through the Website and how it is used and with whom it may be shared
What choices are available to you regarding the use of your data
The security procedures in place to protect the misuse of your information
How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We only have access to collect personally identifiable information that you voluntarily give us such as; name, address, phone, and billing information via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your personally identifiable information to respond to you, regarding the reason you contacted us. We may share your personally identifiable information with other members of our staff for consultative purposes to discuss your training. We will not share it with any third party outside of our organization, other than as necessary to provide your training.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address given on our Website:

See what data we have about you, if any
Change/correct any data we have about you
Have us delete any data we have about you
Express any concern you have about our use of your data

You may opt out of any future contact from us at any time. Please allow up to [4] weeks for us to respond to your requests and to adopt any changes to your account.

Security

We take precautions to protect your information. You may submit information through our Website. Please be aware that it is possible for information transferred through our Website to be intercepted through electronic means.
We securely process payments through Stripe, Shopify and PayPal. Please visit the PayPal privacy statement to learn more about their policies.
We also protect your information offline. Only employees, mentors, contractors, or suppliers who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

Course Cost

The standard course cost is US$1,899 or 4 monthly payments of US$499 or 6 monthly payments of US$349. The up front payment effectively provides a course discount. Baby Sleep Consultant has no obligation to refund payments which have already processed. You can cancel your payment plan or withdraw from the training at any time and you won’t be obligated to make any further payments.

Baby Sleep Consultant offers discounts from time to time which may reduce the course cost to US$1,699 or 4 monthly payments of US$449 or 6 monthly payments of US$299. The up front discount payment effectively provides a further course discount. The course discounts are advertised from time to time and as such the discount is not always available.

Course Initiation

Once you have enrolled in the Baby Sleep Consultant Training Program, the following will occur:

You will be allocated to your mentor.
We will email your lecture/training guide. As such, you can start looking through this material and review the assignments and volunteer client requirements. The lecture/training guide also details the 5 required readings for the course.
You can join our Baby Sleep Consultant Training Facebook group.
You will be sent an introduction video which outlines the course and online training site etc.
You will be provided with early access to the online training site within one month of your course start date.
On the 15th of the month, you will be sent your login details for the online training site.

Course Requirements

In order to successfully complete the Baby Sleep Consultant Training Program, you must successfully complete the following course requirements,

Watch all 12 lectures/training modules,
Read all of the assigned books,
Complete the 5 reading assignments as detailed in the Baby Sleep Consultant Training Guide,
Complete case studies from working with 3 volunteer clients in each of the following ages, 0 – 12 weeks, 3 – 6 months, 6 – 12 months and toddlers (12 total).

Your assignments and volunteer client case studies will be marked by you mentor. Your mentor will provide you with constructive feedback as required to ensure you understand the course content and ensure that you have the ability to practically work with clients. In the event that your mentor needs you to re-do your assignments or case studies, they will provide you with advice, guidance and direction on the corrections that need to be applied. Your mentor may also require you to complete additional volunteer case studies in order to ensure you understand the course content and ensure that you have the ability to practically work with clients. The marking and assessment from your mentor can be considered as subjective. However, our mentors are experienced sleep consultants that work for Baby Sleep Consultant. As such, they know what works and what doesn’t work when providing sleep advice and guidance and working with clients. In the event that you disagree with the feedback provided by your mentor, you can discuss the situation with Emma in order to resolve the situation.

Course Responsibility

The Baby Sleep Consultant Training Program is completed online and in your own time. As such, it’s your responsibility to manage your own time to successfully complete the course within 6 months. We suggest that you need to allocate 8 – 10 hours per week in order to successfully progress through the course within 6 months. However, the effort that is required in order to progress through the course will be different for all students.

Mentor Support

Baby Sleep Consultant has 4 mentors (exclusive of Emma) which provide mentoring support to our students throughout their training. There are no limitations on the amount of mentoring support whilst a student is in training but ‘fair use’ policy applies.

The following support options are available for students;

Students can email their mentors at any time and your mentor will aim to reply to your emails within 2 business days. Please consolidate any questions into no more than one email per day.
Students can arrange a time to talk with their mentor as required. Mentor calls are limited to 1 per fortnight.
Mentors will work towards 1 revision of all plans.
Students can also ask questions within the online training site which will be answered by a mentor.
Fair use policy applies and your mentor may refer you to reference material when required.
Students can ask questions on the Baby Sleep Consultant Training Facebook group which may be answered by Emma, mentors or other students.

Students can request to change mentors at any time based on individual circumstances. In the event that a student’s mentor has changed, Baby Sleep Consultant is under no obligation to compensate students, refund student’s or provide course extensions.

Outstanding Payments

In the event that you have outstanding payments for training payments or mentoring support, you can be removed from the Baby Sleep Consultant Training Program (including Web sites) at any time based on our discretion. Baby Sleep Consultant will also withhold providing your certification until all outstanding training payments have been processed.

Postponement of Training

The minimum time-frame for going on hold is one month (4 weeks).

The maximum time-frame for going on hold is two months (8 weeks). The two months maximum is cumulative, i.e. you could take 2 x one-month breaks.

We don’t take individual circumstances into account when postponing your training. All students, irrelevant of your individual circumstances can postpone your training at any time in order to take a break and return to your training when you are ready.

We provide this flexible on hold process as we want you to be able to successfully complete the training to allow you to help families improve their sleep.

When your training is postponed (on hold or withdrawn), you will be removed from the online training site and you won’t have access to your mentor. When you return to your training, we will re-establish your access to the online training site and your mentor.

The on hold process is not intended for students to study without access and mentor support, this is not our policy as students need support and guidance to complete their studies.

The standard course time frame is six months. The time that your training is postponed/on hold, will be extended to your training on a pro rata basis (based on your time on hold).

While on hold, in the first instance your training payments will remain as set. If you are going on hold for the minimum of one month (4 weeks), your training payments will remain as set. If you are going on hold for over six weeks, you can request for your training payments to also be placed on hold until you return to your training. Baby Sleep Consultant has no obligation to refund payments which have already processed.

When on hold (and still processing your training payments), you will still have access to the training Facebook group, however, if you have withdrawn from the training (or placed your training payments on hold), you will be removed from the training Facebook group.

Extended Training Access With Mentor Support – US$99 per month

After 6 months, the extended access fee of US$99 per month applies to maintain access to the online training site and your mentor. After 6 months, you will be removed from the online training site and won’t have mentor support until the extended training access fee is paid. Baby Sleep Consultant has no obligation to refund payments which have already processed. If you go on hold while paying extended training access, your month of on hold will start when your month of extended training access is over. You cannot pause mid month and resume that month of extended training access down the track.

Course Extensions – Nil

The Baby Sleep Consultant Training Program has no provisions for ‘course extensions’ however, we do still provide the flexibility for students to put their course on hold as required. This ensures students can still take a break when they are struggling to keep on top of things.
Baby Sleep Consultant supports all students on an individual basis to ensure you are able to work towards successfully completing the course and we are looking out for your best interests.

Since starting Baby Sleep Consultant Training, we found that without a targeted completion date, lots of students weren’t finishing the course as study always gets pushed down the priority list. We get it, study can be tricky to fit into busy life, especially when juggling family and work commitments.
Our students all start the course incredibly passionate about becoming a sleep consultant. As such, our aim is to support your passion and do our best to work with all students on an individual basis to ensure you are able to work towards successfully completing the course. We know the course is comprehensive, however, this is essential to ensure you finish the course as a competent, confident and capable sleep consultant that can help families improve their sleep, i.e. it’s not a tick and flick course.

In order to successfully complete the course, the target timeframe of 6 months is essential. Parkinson’s Law states that “work expands so as to fill the time available for its completion”. As such, if the course has no timeframe, it’s understandable that students weren’t completing the course. Also, if we set the course timeframe at 12 months, students would take 12 months + to complete the course, it’s just human nature to delay study.

The course is certainly achievable within 6 months, most of our students complete the course within 6 months, a few complete the course earlier (one student has completed the course in 9 weeks!). However, we certainly understand that it’s a juggle balancing work, family and study, plans change and life throws a few curve balls your way. As such, we don’t have any issues with students putting their course on hold as required and then returning to their study at any time down track.
If we changed our course timeframe to 8 months, Parkinson’s Law would kick in again and some students would still have just as much trouble finishing the course within 8 months as they would within 6 months. University students pull all-nighters to finish assignments and cram study at the last minute to pass exams. We appreciate that our students need more flexibility than university students but targeted timeframes still need to apply. We know that life is busy, as such, we still provide our students with the flexibility to put their course on hold and the extended access fee allows students to continue studying without being told their course is finished and they can no longer continue on their sleep consultant journey.

All of this comes back to our aim, to ensure you can successfully complete the course.

As much as no one likes extra fees, we have found that the ‘extended training access fee’ greatly improves the rate of students successfully completing the course within 6 months. We will still put students training ‘on hold’ as required as we want to help. However, the ‘extended training access fee’ is essential to ensure students successfully complete the course. This is not about making money, it’s about improving the rate of students successfully completing the course.
In our experience, the extended training access fees have not added up too much for students. Students would rather avoid the extended training access fee but they crack on and complete the course in a timely manner which ensures extra fees are minimal and allows them to successfully complete the course, win-win.

Certification

Following the successful completion of the Baby Sleep Consultant Training Program, we will provide you with an electronic certificate to confirm your certification. Your certification will be emailed to you within 1 week of successfully completing the training. You will also be emailed our Baby Sleep Consultant Training logo/badge which you can display on your website etc. This is another confirmation that you have been certified by us.

Ongoing Access to the Online Training Site

Following the successful completion of your training, you can maintain ongoing access to the online training site for US$47 per month.

Ongoing Mentoring Support

Following the successful completion of your training you no longer have access to your mentor, however we can provide you with mentoring support for US$89 per hour (minimum 30 mins).

Business Mentoring

Emma can provide business mentoring for US$150 per hour (min 1 hour).

This Agreement was last modified on 8 July 2024.